Microsoft Dynamics 365 Exams eLearning Courseware (2017)

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Microsoft Dynamics 365 Exams eLearning Courseware (2017)

 

The following is a list of resources if you are planning on sitting your Microsoft Dynamics 365 Exams. As more information becomes available, I will update this post. [Last updated Tue, 28th of February 2017]

Microsoft Dynamics CRM 2016 Exams eLearning Courseware (2017)

 

I have listed each exam followed by the courses that you will need to study to take the exam.

You can visit the Microsoft Dynamics Learning Portal and access it via your CustomerSource Account or PartnerSource Account. (Please note that accessing the Microsoft Dynamics Learning portal will require you to have a paid subscription by your company.)

Dynamics 365 Exams released for 2017

Microsoft Dynamics 365 Online Deployment

  • MB2-715 Microsoft Dynamics 365 Online Deployment [available on PearsonVue]
    • Course 81071AE – Deployment in Microsoft Dynamics 365 [eLearning]
    • Course 80712AE – Data Management in Microsoft Dynamics CRM Online [eLearning]

Microsoft Dynamics 365 Customization and Configuration

  • MB2-716 Microsoft Dynamics 365 Customization and Configuration [available on PearsonVue]
    • Course 80159AE – Customizing Microsoft Dynamics 365 [eLearning]
    • Course 81060AE – Configuring Dynamics 365 [eLearning]

Microsoft Dynamics 365 for Sales

  • MB2-717 Microsoft Dynamics for 365 Sales [available on PearsonVue]
    • Course 81055AE – Relationship Management in Microsoft Dynamics 365 for Sales [eLearning]
    • Course 81056AE – Sales Management in Microsoft Dynamics 365 [eLearning]
    • Course 81066AE – Introduction to Microsoft Dynamics 365 [eLearning]

Microsoft Dynamics 365 for Customer Service

  • MB2-718 Microsoft Dynamics 365 for Customer Service [avaialable on PearsonVue]
    • Course 81057AE – Agent Enablement in Microsoft Dynamics 365 for Customer Service [eLearning]
    • Course 81058AE – Service Intelligence in Microsoft Dynamics 365 for Customer Service [eLearning]

 

If you find additional resources that will be helpful, please feel free to let me know in the comments section below.

By | 2017-02-28T13:49:45+00:00 January 4th, 2017|D365, Dynamics 365, Training & Certification|
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  • Thanks for the tips!
    I’m struggling to find the exams themselves, do you have a release date for when they will become available?

    • The exams have not yet been released. I expect by the end of Feb 2017 they will be available.

      • Hi Mark, thanks for the info. Any news on when the exams will become available?

        • Hi Erik, I have updated the post as one of the exams was released last week. The other 3 should be out by the end of this month I expect.

  • thanks for sharing Mark. Since exams are not listed on MS site yet, outline is also not available. Can you please share outline if you have access to ? Thanks

    • Hi Yawer, sorry I can not share it until Microsoft makes it available. However, you can see that Microsoft has already published the training materials that map to the customization exam above. I expect that any day now Microsoft will publish the other training material that maps to the other exams.

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  • Medtexter

    They need to do something like salesforce’s trail head.

  • Naveen

    Any update on Dynamics 365 for Operation exams?

    • Hi Naveen, Sorry I do not have visibility on the operations Exams, however there has been a lot of Operations eLearning released in the Microsoft DLP.

      • Naveen

        Hello Marks,
        Thanks for clearing my doubt. Do MB6-892, MB6-893 courses come under AX7 or dynamics 365?

        • As they were released before the Dynamics 365 announcement last year from Microsoft , I expect they are AX focused.

          • Naveen

            thanks Mark

          • Naveen

            Hello Mark,

            Could you please help explain what is the difference between MB2 716 and MB6 890?

            thanks

          • MB2-716 if for Dynamics 365 are for customizations of the parts formally known as CRM. MB6-890 are for Dynamics 365 Operations formally know as AX

  • Reway

    It is very helpful post Mark. I have a question please, I m not working with a partner, just as an individual want to learn CRM and do these exams. Can you please guide what would be easiest way for me to access these resources ? If I get CRM online licence (which is around 100 dollars if I m correct) will I have access to all these resources ? I tried CRM online trial but was not able to access learning resources, may be they are not offered to free trials. Kindly guide me. Thanks Mark

  • Michael

    Mark thanks for the post it was very helpful. Regarding the Customer Service exam , If you know, Unified Service desk (USD), course number 81064AE is out of the exam requirements or it will appear somewhere else?

  • Hi Mark, you list both 81071AE and 80712AE as related to MB2-715 (Online Deployment), yet https://mbspartner.microsoft.com/D365E/ExamPreparationGuides/202 lists only 81071AE as related to MB2-715.

    • Interesting, that it says that. You can’t go wrong if you knowing both.

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  • Lee Mather

    Hello,

    I was due to sit the MB2-712 version of Config really just to validate the work Ive been doing over the last 5 years as the CRM manager at my work. However, would you suggest sitting MB2-716 instead as it is the most up to date.