
Blog
Writing about AI strategy, Microsoft 365 Copilot, and the Intelligence Age.


The all-knowing trainer of trainers Gretchen Opferkew
The all-knowing trainer of trainers Gretchen Opferkew.




Convergence 2014 – The Microsoft Dynamics Event of the Year
On my flight back from Convergence 2014 I'm reflecting on a fantastic few days. It's an event that delivers content at firehouse volumes. Convergence covers all things Microsoft Dynamics not just CRM although for me that is what I am interested in.

Project Management with Dynamics CRM in Construction
I had the pleasure last week of learning about a Dynamics CRM solution for construction. Now what do I mean when I say construction, I am not talking about a one-off build of a new home, I am talking about construction as it relates to building massive projects that are filled with red tape and very

7 Tips to Engage your Customers at Convergence
This year will be the third year I have attend Convergence and I am excited to be going. For the last year the Microsoft Dynamics product teams have been upping the ante, with more frequent releases with more functionality being added all the time.

So you want to run a Dynamics CRM User Group – Part 3
Following on from my last post I will cover off the various roles and responsibilities of the User Group Committee. But before I do, I want to highlight this quote from my friend Julie Yack.

So you want to run a Dynamics CRM User Group – Part 2
Microsoft Relationship and Your Dynamics CRM User Group.

How does a .net developer start developing on Dynamics CRM
Recently someone reached out to me on social media with the following request:“I am looking to cross skill and eventually certify into Dynamics CRM 2013 having extensive experience in .Net consulting & development, Biztalk etc and would appreciate any advice you might have. For example training cour
