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Contact Centers
Power Platform and The Role Center of Excellence
Microsoft Business Applications Podcast – Lessons Learned
My podcasting evolution from when I started. Nottingham, England budging free bed and board from my cousin and I had managed to schedule a time to speak with Guus Krabbenborg, a guy I had met years ago at a Microsoft Partner conference in Australia.
Dynamics 365 For Sales has not Changed in 20 Years… Why?
Dynamics 365 for Sales has been on my mind lately and the role that technology plays in evolving the sales arena. Over the past 20 years, I have worked with various sales applications including Maximizer, Goldmine, Act! Sales Logics, SugarCRM, Pivotal, and Salesforce.com, as well as bespoke applicat
My First Live Stream Event on YouTube
Live streaming at Microsoft Business Applications Summit Atlanta 2019. I was chatting with my buddy Steve Mordue months leading up to the Microsoft Business Applications Summit, just throwing some ideas around.
What is Dynamics 365
Dynamics 365 is not a new technology per se, as it was created on the shoulders of Dynamics CRM, which is built on the shoulders of Microsoft CRM. There is a history dating back to 2003 of multiple iterations over time resulting the current product we have, Microsoft Dynamics 365.
Microsoft Business Applications Careers at Microsoft
In this post, I want to talk about my observations of the potential career opportunities working for Microsoft in Microsoft Business Applications. First of all, when considering a career or ultimately going and working for Microsoft, there are some things that you need to understand. My goal here is
This is why Microsoft Dynamics CRM is best for you
Is Microsoft Dynamics CRM is best for you? What exactly is Microsoft Dynamics CRM?Microsoft Customer Relationship Management, CRM is not a new technology. In fact, it's been around since the early 1970s.
Dynamics 365 Adoption Model
In any Dynamics 365 project that you implement, if the solution you've constructed is not adopted by the individuals in that organization, fundamentally, the project is a failure. The customer still might be happy, but if after some time the system is not being used and people have started using oth
So, You Want a Career in Dynamics 365? (Part 3 of 3)
This is the last part of this blog series on Dynamics 365 career. Here I have listed what are perhaps some of the most overlooked practices of people wanting a career in Dynamics 365.Don't be like many who have become shortsighted in their Dynamics 365 career paths. Follow these last tips if you wan
So, You Want a Career in Dynamics 365? (Part 2 of 3)
In Part 1 of my Dynamics 365 career blog series, I discussed how you can build your qualifications in order to get a headstart in your Dynamics 365 career.In this post, I will provide three more valuable tips if you want to build a Dynamics 365 career, and the first would be…