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Entrepreneur and Author the respected Jim Steger.

The real JoeCRM is Alex Fagundes.

The very friendly Pablo Peralta.

Roohi Shaikh the quite very smart MVP.

With the CRM Online Spring `14 release of Dynamics CRM we can now start using the all NEW Unified Service Desk (USD). This is an exciting step forward for Microsoft Dynamics CRM. I have been with many customers over the past week that have shown great interest for this solution and how is will allow

Jamie Miley does not have a Passport

The all-knowing trainer of trainers Gretchen Opferkew.

The Neck breaker Gus Gonzalez.

The Great lovable David Berry.

The Exciting Life of Julie Yack.

On my flight back from Convergence 2014 I'm reflecting on a fantastic few days. It's an event that delivers content at firehouse volumes. Convergence covers all things Microsoft Dynamics not just CRM although for me that is what I am interested in.

I had the pleasure last week of learning about a Dynamics CRM solution for construction. Now what do I mean when I say construction, I am not talking about a one-off build of a new home, I am talking about construction as it relates to building massive projects that are filled with red tape and very